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The Customer Service Manager Plans coordinates and supervises the activities of the units of the Branch. She/he Set marketing targets and ensuring that they are met, crafts and implements strategies to expand business opportunities, proactively assesses the existing market and prevailing service demand, sells the Bank’s e-banking services orient customer on how to operate same and provided clarification or elaborations about the products, ensures that customers are properly and efficiently served to enable the branch conduct aggressive deposit mobilization money transfer and foreign exchange services are delivered at the branch attractive new customers& retaining existing ones to ensure sustained profitability of the bank.

Other requirement

Computer Literacy
Banking experience is advantageous

Interested and Competent applicants fulfilling the above requirements are invited to send or submit in person their application, CV and non- returnable photocopies of supporting credentials with original documents of the required credentials until June 28, 2016 to Dashen Bank Human Resource Management Department located at Dashen Bank Nefas Silk Branch Building first floor adjacent to Saris, Nefas Silk paint factory. Only short-listed applicants will be contacted.

To:-The Manager- Human Resource Management Dept.

Dashen Bank

P.O.Box 12752

Addis Abeba

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